Privacy Policy

1. Who we are

This Privacy Policy applies to Pitch Market Strategies & Public Relations, LLC ("Pitch Marketing Agency", "we", "us", or "our"), the operator of pitchmarketing.agency and all associated platforms, dashboards, and admin portals.

Contact: helloworld@pitchmarketing.agency

2. Information we collect

• Account information — name, email address, phone number, and business name when you register or book a call.
• Payment information — billing address and payment method details processed securely through Stripe. We do not store raw card numbers.
• Usage data — pages visited, features used, and session metadata collected through standard server logs and analytics.
• Communications — emails, messages, and support requests you send to us.
• Social login data — if you connect a Facebook, Google, or other OAuth provider, we receive only the profile information you authorize (name, email, profile picture).

3. How we use your information

• Deliver and manage the services you purchase.
• Process payments and send invoices.
• Respond to inquiries and provide support.
• Send transactional emails (receipts, project updates).
• Send marketing communications — you may opt out at any time.
• Improve our platforms and develop new features.
• Comply with legal obligations.

4. Sharing of data

We do not sell your personal information. We share data only with:

• Service providers — Stripe (payments), DigitalOcean (hosting), Meta (ads/login), and similar vendors bound by data processing agreements.
• Legal requirements — when required by law, court order, or to protect our rights.
• Business transfers — in the event of a merger or acquisition, with appropriate notice.

5. Cookies

We use session cookies to keep you logged in and preference cookies to remember your settings. We may use analytics cookies (e.g., Plausible or equivalent privacy-first tools). You can disable cookies in your browser; some features may not function correctly without them.

6. Data retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion at any time by emailing us; we will delete or anonymize your data within 30 days unless we are legally required to retain it.

7. Your rights

Depending on your location you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate data.
• Request deletion ("right to be forgotten").
• Opt out of marketing communications.
• Lodge a complaint with your local data protection authority.

To exercise any of these rights contact helloworld@pitchmarketing.agency.

8. Security

We use HTTPS, encrypted databases, and access controls to protect your data. No system is 100% secure; if you suspect unauthorized access please notify us immediately.

9. Children's privacy

Our services are not directed to children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us data, please contact us and we will delete it promptly.

10. Changes to this policy

We may update this policy periodically. Material changes will be communicated via email or a prominent notice on the site. Continued use after the effective date constitutes acceptance.