Terms of Service

1. Agreement

By accessing or using any service offered by Pitch Market Strategies & Public Relations, LLC ("Pitch Marketing Agency", "we", "us", or "our"), including pitchmarketing.agency and any associated client portal, SaaS platform, or mobile application, you agree to be bound by these Terms of Service. If you do not agree, do not use our services.

2. Services

We provide creative agency services including web development, commercial video production, AI services, branding, print, and access to our proprietary SaaS platforms. Specific deliverables, timelines, and fees are defined in individual service agreements or project proposals accepted by both parties.

3. Accounts and access

• You are responsible for maintaining the confidentiality of your login credentials.
• You must notify us immediately of any unauthorized access.
• You may not share account access with third parties without our written consent.
• We reserve the right to suspend or terminate accounts that violate these Terms.

4. Payments and refunds

All fees are stated in USD. Payment is due as specified in your service agreement or at checkout. Stripe processes all payments; their terms also apply.

Refunds are evaluated on a case-by-case basis. Work that has commenced may not be refundable. Contact solutions@pitchmarketing.agency to initiate a refund request within 14 days of purchase.

5. Intellectual property

Upon receipt of full payment, all custom deliverables (designs, code, video assets) created specifically for you are assigned to you. General frameworks, templates, and proprietary tooling developed by us remain our property and are licensed to you for use, not ownership.

You grant us a limited license to display completed work in our portfolio unless you request otherwise in writing.

6. Acceptable use

You agree not to:

• Use our platforms to distribute illegal, fraudulent, or harmful content.
• Reverse-engineer, scrape, or copy our proprietary software.
• Attempt to gain unauthorized access to any account, server, or network connected to our services.
• Use our services for spam, phishing, or any unsolicited commercial communication.

Violations may result in immediate account termination and legal action.

7. Third-party services

Our platforms may integrate with third-party services (Stripe, Meta, Google, etc.). Use of those services is governed by their respective terms. We are not responsible for the availability or accuracy of third-party services.

8. Disclaimer of warranties

Services are provided "as is" without warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee uninterrupted or error-free operation of any platform.

9. Limitation of liability

To the fullest extent permitted by law, Pitch Market Strategies & Public Relations, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, arising from your use of our services, even if we have been advised of the possibility of such damages. Our total liability shall not exceed the amount paid by you in the 90 days preceding the claim.

10. Governing law

These Terms are governed by the laws of the State of Florida, United States, without regard to conflict-of-law provisions. Disputes shall be resolved in the state or federal courts located in Florida, and you consent to personal jurisdiction there.

11. Changes

We may update these Terms at any time. Material changes will be communicated via email or a site notice. Continued use after the effective date constitutes acceptance of the revised Terms.

12. Contact

Questions about these Terms? helloworld@pitchmarketing.agency